Account Manager
ASML · Sales & Customer Management
On-site Posted 3 days ago
About this role
Job ID: J-00336529 Introduction to the job Manage customer accounts and coordinate all activities relative to these accounts. Ensure Customer Satisfaction with ASML products and services. Role and responsibilities The Sales sector is responsible for all sales activities relative to key accounts
To ensure customer satisfaction with ASML products and services. Job Discription Account Management: Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability. Develop and maintain customer relationship to support ASML’s position as the continued vendor of choice
Understand the customers –business, -processes and –key issues. Ensure that ASML’s capabilities are consistent with customer requirements and understood by both parties. Cultivate potential new customers and markets for ASML products
Account Support: Work with Customer Support to contribute to integrated Customer Account Management. Chair and drive ASML Account Team activities. Coordinate and guide activities of all ASML departments as they relate to applicable accounts
Strategy: Contribute to the development and execution of long term and short term sales strategies. Sales Forecast: Routines sales forecast to ASML management. Gather and communicate customer and market Timely report to ASML management and Marketing, to facilitate management decision making on pricing, marketing, etc
Contracts: Negotiate contracts with customers within ASML guidelines. Manage order closure. Administration and Communication: Ensure all quotations orders and all other customer communication to be handled promptly and accurate
Manage quotation- and sales order- processes for the applicable accounts. Monitor administration and follow up. Ensure proper communication on progress, Accounts, customer satisfaction etc
Education and experience Bachelor degree in an engineering field, or equivalent business experience Location Location will be Tokyo Skills •Ability to conduc
Apply for this role on ASML’s official careers site.