Applications Engineer

About this role

Job ID: J-00339076 Introduction to the job Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed Engineers to work closely with - and be the interface between - our customers and engineers in ASML worldwide competency centers

Role and responsibilities Provide onsite product application support to customer engineering/process teams. Develop strong technical relationship with direct customer interface. Resolved customer’s on-product related issues with clear problem statement and solution space with supporting data

Pro-actively identifying potential ASML application product opportunities for the customer and involved with customer in evaluation and ensure that they are performed in an efficient manner Conduct data analysis to ensure that the correct conclusions are drawn from customers acquired experimental data and results reported to ASML and customer Participate and/or lead projects which are aimed at supporting customer on specific or new technology node. Involved in drafting Statement of Work and discussion with both customer and product engineering group on defining technical specs and timeline. Preparation of technical presentations and maintain/document clear communication both internal and external to keep stakeholders informed of the results and progress Conducting onsite basic training or coordinating requested training for the customer Weekly reporting/tracking of customer engagement status Education and experience Bachelor or Masters/PhD in Electrical Engineering, Chemical Engineering, Materials Science, Mathematics or Physical Sciences Prefer candidate to have background in an IC manufacturing environment with a strong emphasis on lithography production processes and solutions

Skills

Apply for this role on ASML’s official careers site.