Technical Instructor 3
Lam Research · Phoenix
Full-time Posted 3 days ago
About this role
## The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. ## The impact you’ll make Delivers training to both internal and external customers on highly technical and sophisticated products
Training is designed for maintenance engineers that are responsible for diagnosing, troubleshooting, repairing, and debugging complex electro‑mechanical equipment. Effective training of customers and Lam engineers directly contributes to increased equipment availability and improved performance across semiconductor manufacturing operations. ## What you’ll do * As an instructor, you will conduct training courses for customers and/or employees at Lam’s Training Centers using complex situations for multiple products
* Training and qualifications for all instructors will take place in Fremont, CA or Tualatin, OR, depending on the products you will support. This training may require extended stays in the assigned location. We will offer full relocation assistance if needed
* Utilize performance-based equipment training standards (PBET) with the following training methods: * Hands-on using Lam capital equipment systems * Classroom lectures * Online classes * Utilizing mix-media training strategies * Collaborate with engineering, technical support and manufacturing to ensure that course material reflects current product features * Validation of applicability of course material with course development team * Prepare lesson plans from released engineering and field service documents * Must be open to travel up to 30% for the first year ## Who we’re looking for * Minimum of 5 years of related experience with a Bachelor’s degree or 3 years’ experien
Apply for this role on Lam Research’s official careers site.