Account Manager 5
Lam Research · Tualatin
Full-time Posted 4 days ago
About this role
## The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. ## The impact you’ll make As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers
Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader. ## What you’ll do * Own customer engagement and commercial execution for Etch technologies, supporting customer qualifications, pilot programs, ramps, and long‑term account growth
* Support product and technology selection in partnership with the Account Director, Product Group, and Process Engineering teams. * Manage demand forecasts for assigned products and coordinate with Operations and customers to ensure on‑time delivery. * Lead customer priorities for development programs, pilot evaluations, and ramp activities
* Drive technology transfer, ramp planning, and cross‑functional execution with Field and Product Group teams. * Identify actions to improve module profitability and ensure timely resolution of safety, quality, and obsolescence issues. * Partner with Product Groups to deliver beta solutions and support qualification, acceptance, and proliferation milestones
* Coordinate cross‑functional Lam and customer teams to deliver commitments on schedule. ## Who we’re looking for Minimum 10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 6 years' experience; or equivalent experience in
Apply for this role on Lam Research’s official careers site.