Service Supervisor
Finning · Estevan, SK, Canada
Full-time Posted 4 days ago
About this role
Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Our Estevan team is looking for a Service Supervisor on a 5x2, Monday - Friday shift. As a Service Supervisor, you will play a key role in overseeing general repair and rebuilds, managing workflow, driving quality repairs and helping us maintain the high level of service our customers count on. What’s in it for you? • A leadership role focused on safety, productivity, and operational excellence • Opportunities to manage shop floor activities and mentor technicians • Competitive compensation and comprehensive benefits • CAT Dealer grade training • Employee Rewards – exclusive access to discounts and perks • Yearly bonus • Paid breaks, vacation, sick and flex time • Employee Share Purchase Plan Options • RRSP and Retirement Plan options Job Description: Lead and promote a healthy and safe work environment, ensuring compliance with all safety standards and policies
Facilitate pre-job, mid-job, and post-job reviews to ensure safety and quality at every stage. Manage and measure technician productivity, ensuring efficient allocation of manpower and resources. Conduct performance conversations and provide regular feedback to help technicians grow and excel
Maintain high standards with daily time and service reports, cross-over reports, and field-to-shop transfers. Determine appropriate tooling for jobs and navigate the warranty process with expertise. Review inspection findings and ensure adherence to standard operating procedures
Day-to-Day Activities: Monitor shop floor operations to ensure safety and quality standards are met. Engage with technicians to resolve technical and tooling issues promptly. Track KPIs related to productivity, safety, and customer satisfaction
Conduct toolbox talks and safety meetings. Ensure accurate completion of timecards and service documentation. Requirements: Desire to lead and manage people
Effective leadership and supervisory skills. Journeypers
Apply for this role on Finning’s official careers site.