Service Engineer
GE HEALTHCARE · Wuxi, Jiangsu, China
Posted 5 days ago
About this role
<h1><b><b>Job Description Summary</b></b></h1>The Service Engineer position is responsible for ensuring on-time delivery of service product features, technical publications, training, global parts availability, service process validation, service technical supporting. The position provides exposure to the entire system and requires communication with all functions in the organization and will be involved in the full life cycle of the product from definition to verification/validation and installed base support.<br><br>GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits
Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.<p>tex</p><p></p><h1><b>Job Description</b></h1><p><b>角色与职责</b></p><p>Work as the Service engineer to deliver service integration and management across the whole Lifecycle of the product:</p><ul><li>Service strategy development: Spare Parts/Service Training/Design for Service/Service procedures, etc.</li><li>Lead service verification and validation for design change/transfer and service relate procedures.</li><li>Technical support for product installation base trouble shootings and downstream service problem escalations.</li><li>Complain handling, maintain effective quality systems compliant with GE Quality policies.</li><li>CSO/L4 escalation handling, push CSO closed with efficiency and quality, maintain customer satisfaction.</li><li>Support product quality improvement actions and projects continually promote product quality reputation.</li><li>Service documentation management: Technical Reference Manual/Technical Bulletins/Service Instructions, etc.</li><li>Daily data analysis and management for service operations.</li></ul><p></p><p><b>基本资格</b></p><ul><li>Bachelor’s degree in engineering or related field.</li><li>3 years’ relativ
Apply for this role on GE HEALTHCARE’s official careers site.