Senior Product Specialist
Lam Research · Location not specified
Full-time Posted 4 days ago
About this role
## The group you’ll be a part of The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. ## The impact you’ll make A technical expert who has in-depth knowledge and the technical proficiency of CSBG Spares and Service product lines as well as the customers’ specific device integration requirements and who then creates the CSBG products in the field
He or she is also the point of contact for local expertise on CSBG products and services. ## What you’ll do * Work with Corporate CSBG, Fab Productivity team and Account team to develop and execute strategies for Lam product based YOY growth in market share and revenue * Review with Fab Productivity team and Account team the installed base and develop opportunities for penetration of Service, Spares & Upgrade products * Translate customer needs into a profitable, marketable solution * Work with Corporate CSBG, PG to develop marketing / technical presentations on CSBG products and services. Position, market and present to SEA Regional customers at different executive levels the CSBG products and the roadmap for the specific product line of expertise * Build up and maintain good business partnership with both internal and external customers based on customer trust * Any other duties as assigned by the Immediate Supervisor ## Who we’re looking for * Minimum a Bachelor’s degree with more than 5 years of relevant experience in the semiconductor industry * Good technical knowledge of Etch / Clean / Deposition toolset * Excellent people management and strategic customer relationship building skills * Possesses strong inter-personal, negotiation and communications skills with experience dealing with difficult work partners * Possess strong business analytics and sales acumen
Apply for this role on Lam Research’s official careers site.