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Senior Manager, Business Process Management

Royal Bank of Canada Β· TORONTO, Ontario, Canada

Full-time Posted 4 days ago

About this role

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><h3></h3><h3><b>WHAT IS THE OPPORTUNITY?</b></h3><p></p><p>You will be a Senior Manager driving process transformation and technical delivery initiatives across Global Product Control. In this role, you'll lead cross-functional teams to optimize business processes, oversee program delivery pipelines, and drive strategic change management while ensuring compliance and operational excellence. You'll translate executive vision into actionable strategies, manage complex stakeholder relationships, and capture quantifiable business value from modernization efforts.</p><p></p><h3><b>WHAT WILL YOU DO?</b></h3><p></p><ul><li><h3>Lead Business Process Management (BPM) Strategy:<span> Analyze and re-engineer business processes to improve efficiency and reduce costs; implement process optimization tools, automation initiatives, and standardization programs to align with organizational objectives</span></h3></li><li><h3>Manage Program Delivery & Execution: <span>Oversee IT program pipelines, ensuring timely delivery of scalable and resilient technology solutions; manage implementation of automation tools, data platforms, and analysis systems; prioritize workstreams and escalate risks to leadership</span></h3></li><li><h3>Drive Transformation Initiatives:<span> Champion large-scale transformation programs including finance modernization and process re-engineering; develop and execute change management strategies to ensure stakeholder alignment, adoption, and sustained improvements</span></h3></li><li><h3>Lead Cross-Functi

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