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Business Application Specialist

Royal Bank of Canada · CALGARY, Alberta, Canada

On-site Full-time Posted 4 days ago

About this role

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>What is the Opportunity?</b></p><p>RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities branch teams. In helping them perform at their best, you will be essential in delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.</p><p></p><p>Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.</p><p></p><p><b>What will you do?</b></p><ul><li><span>Deliver personalized technology training and coaching in-person and virtually to an assigned portfolio of branches for account administration, portfolio management, trading, client relationship management, wealth management, and business development

</span></li><li><span>Conduct effective discovery to understand Advisor/Management team’s needs, challenges and workflows , and adoption gaps where technology can improve efficiency and client outcomes.</span></li><li><span>Handle questions, objections, and challenges through effective problem-solving and application expertise, reinforcing best practices and correct system usage. </span></li><li><span>Proactively offer

Apply for this role on Royal Bank of Canada’s official careers site.

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