Sales Configuration Manager

About this role

## The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. ## The impact you’ll make Achieve configuration accuracy by leveraging internal tools such as ACQ and collaborating closely with field teams and account managers to maintain a master configuration that enables consistent and efficient repeat order processing

Define the necessary configurations for new product introductions (NPI), evaluation tools, and CIP items, ensuring all requirements are clearly established. Develop NSRs that provide precise definitions of customer configuration needs to streamline processing and reduce inside lead time requests. Additionally, define and deliver facility requirements to support the successful introduction of new products and features

## What you’ll do * Position is required as the intermediate to align customer and PG HW configuration requirements supporting key P&Ds across all product lines (Etch conductor, dielectric, Dep PECVD, ALD, CVD Direct Metals, Electrofill and Wets) * This position drives new configurations (NSRs, working closely with PG engineering) on equipment that is not released to HVM (Eval, CIP etc) on hardware to drive success on critical apps at R&D sites and ensures smooth transition when moving to pilot from R&D on configuration * Supports all HW activities for Etch / deposition / metal evaluation tools at Intel to ensure support from R&D to HVM * Responsible for R&D forecast assessment and driving slots, configuration, delivery dates and BOM for deposition equipment which is critical to P&D success on new and existing opportunities * Supports existing site field requirements for configuration changes through upgrades, CIP and new pr

Apply for this role on Lam Research’s official careers site.