Manager Operations

About this role

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><ul><li><b>Process Management</b> - Manage timely completion of operational processes and strict adherence to controls to maintain target service levels.</li><li><b>Operational Governance</b> - Reviewing process procedures periodically. Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.</li><li>Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.</li><li><b>Technical Oversight</b> - Ensure technical quality, system or architecture decisions, and best practices in process are maintained. Stay current with relevant technologies and industry trends.</li><li><b>Project Management & Delivery </b>- Oversee project timelines, resource allocation and monitor progress and remove blockers to ensure on-time delivery.</li><li><b>Continuous Process Improvement – </b>Drive and track automation initiatives to streamline operations

Proactive in identifying process improvement opportunities and execute the implementation.</li><li><b>Audit & Governance - </b>Lead technical responses to internal/external audits (e.g., PWC/SOX) and implement corrective actions. Maintain technical documentation, access logs, and change records for audit trails.</li><li><b>Stakeholder Collaboration - </b>Work closely with business units, compliance, and security teams to align technology initiatives with organizational objectives.</li><li><b>Risk & Compliance -</b> Ensure systems adhere to financia

Apply for this role on Royal Bank of Canada’s official careers site.