Graduate Services Trainee
GE HEALTHCARE · Services, Bangkok, Thailand
Posted 4 days ago
About this role
<h1><b><b><b>Job Description Summary</b></b></b></h1>GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.<br><br>As a Graduate Services Trainee, you will play a key role in meeting the ongoing maintenance requirements and reliability of our healthcare equipment at client sites
This is an exciting opportunity for a recent graduate with a passion for healthcare technology. You will be responsible for performing service activities and driving customer satisfaction through Service Excellence.<br>This position is based in Bangkok and the target equipment consists of a range of Nuclear Medicine, MRI & CT. <br><br>The position is a one-year fixed term contract.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Job Description</b></h1><p><b>Responsibilities:</b></p><ul><li><b>Installation and Maintenance:</b> Working with experienced Field Service Engineers on timely and accurate service repairs, preventative maintenance, FMI, troubleshooting and installations of medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.</li><li><b>Customer Support:</b> Build and maintain positive relationships with clients through excellent customer service, addressing inquiries and escalating where required.</li><li><b>Problem-Solving: </b>Solid analytical and problem-solving skills to troubleshoot and resolve technical issues efficiently
Utilize escalation processes to resolve customer service delivery issues and conduct root cause analysis where necessary</li><li><b>Documentation:</b> Complete all administration tasks on time (e.g., ensure timely completion of Field
Apply for this role on GE HEALTHCARE’s official careers site.