Field Service Engineer - Early Career Opportunity

About this role

## The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. ## The impact you’ll make As a Field Service Engineer at Lam, you will step into the limelight of customer support

Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You will be on the front lines, understanding customer needs and collaborating with various teams to deliver effective solutions. ## What you’ll do * Provide high-quality on-site repair and maintenance services, as well as complete installation and relocation start-up support, for Lam’s complex electro-mechanical and electronic systems at customer sites

* Perform analytical problem-solving and troubleshooting; conduct diagnostics; isolate issues to the component level; and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions. * Stay up to date on semiconductor capital equipment and Lam products through ongoing learning, training, and certification. * Assist with complex field modifications and updates, maintaining detailed records and reports to coordinate activities between Lam and the customer

* Serve as a subject matter expert, representing Lam to our valued customers and delivering exceptional customer satisfaction. * Troubleshoot issues and develop customer response action plans to support customer needs. * Transparently discuss opportunities and challenges with customers to build trust and strengthen partnerships

* Provide technical instruction and mentoring to junior engineers. ## Who we’re looking for * Bachelor’s degree in Electronics, Engineering, or a related field with 2+ years of rel

Apply for this role on Lam Research’s official careers site.