Field Service Engineer 2

About this role

## The group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. ## The impact you’ll make As a Field Service Engineer at Lam, you will step into the limelight of customer support

Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions. In this role, you will directly contribute to ___

## What you’ll do * Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. * Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. * Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification

* Maintain records and reports to coordinate activities between Lam and the customer. * Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. * Transparently discuss opportunities and challenges with customer to increase trust

* Update customer on status of Lam tools as needed. ## Who we’re looking for Minimum Qualifications: * Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience. * Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals

* Able to work in a clea

Apply for this role on Lam Research’s official careers site.