Consulting Engineer - India Customer Experience/Global CXC
Cisco · PUNE, Mahārāshtra, India
Full-time Posted 4 days ago
About this role
<p>Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.</p><p></p><p></p><p><b>Meet the Team</b></p><p>Cisco Customer Experience (CX) is a team of extraordinary technical experts whose #1 focus is to deliver a premier customer experience
We help our customers take on their toughest business challenges with network-centric solutions that accelerate adoption, expansion, and renewals. Our Consulting Engineering partners with some of the largest enterprises in the world to design, deploy, and optimize next-generation networks built on Cisco SD-Access, SD-WAN, and Routing & Switching — turning customer outcomes into measurable business value.</p><p><b>Your Impact</b></p><p>As an entry-level Consulting Engineer, you will join a team of senior technical experts and contribute to the deployment and operations of Cisco SD-Access, SD-WAN, and Routing & Switching solutions. This role is exciting because it's your launchpad into Cisco's enterprise networking practice — you'll get hands-on with the technologies powering the world's most critical networks, learn directly from senior engineers, and build the foundation for a long-term career as a customer-facing technical advisor.</p><ul><li>Support configuration, setup, monitoring, and documentation tasks for Cisco SD-Access, SD-WAN, and Routing & Switching deployments under the guidance of senior team members.</li><li>Gather data, prepare project reports, and assist with system testing and analysis to inform problem resolution - using automation and AI tools to improve quality and speed.</li><li>Help set up basic lab environments to replicate customer issues and validate solutions.</li><li>Build foundational skills in clear, professional documentation — using automation scripts and AI-assisted tools, with appropriate validation.</li><li>Participat
Apply for this role on Cisco’s official careers site.