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Biomedical Technician 2-Chicago Downtown

GE HEALTHCARE Β· Chicago, Illinois, United States

Posted 4 days ago

About this role

<h1><b><b><b>Job Description Summary</b></b></b></h1>Roles and Responsibilities:<br><br>Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Job Description</b></h1><p><b>Responsibilities: </b></p><ul><li>Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.</li><li>Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.</li><li>Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.</li><li>Effectively communicate and partner with teammates and colleagues.</li><li>Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow</li><li>up, leading to customer satisfaction.</li><li>Implement GE/customer facility contract, supporting business goals and objectives.</li><li>Lead, instruct, and assist technicians on basic and complex repairs and resolution.</li><li>Work as a member of local team to provide efficient service delivery to all accounts within assigned area.</li><li>Share on-call/pager responsibility.</li><li>Document all repair actions and submit reports/summaries according to schedule.</li><li>Ensure proper care of spares, tools and test equipment, and ensure calibration.</li><li>Maintain approved parts inventory.</li><li>Manage vendors' service delivery processes in compliance with GE policies, as instructed.</li><li>Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.</li><li>May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians a

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