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Aprendiz de Engenheiro de Campo PCS Zona Centro (Leiria)

GE HEALTHCARE Β· Porto, Porto, Portugal

Posted 4 days ago

About this role

<h1><b><b><b>Job Description Summary</b></b></b></h1>As a Field Service Engineer (FSE) Apprentice you are the key point of contact for our customer. You will perform routine service preventative maintenance visits, respond to service calls and support the field team to drive customer satisfaction through Service Excellence.<br>This is a 12-month apprenticeship with GEHC.<br><br>GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Job Description</b></h1><p>Our PCS products empower healthcare professionals to better see inside the body, which helps improve the diagnosis, monitoring and treatment of disease. Our teams develop the equipment that scans over a billion patients every year, enabling us to improve lives in the moments that matter.</p><h2></h2><h2>Essential Responsibilities :</h2><ul><li><p>With minimal supervision, as assigned, perform planned maintenance (PM), safety and environmental inspections and maintain effective customer relations.</p></li><li><p>Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation.</p></li><li><p>Maintain daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction.</p></li><li><p>You may need to assist more experienced technicians and FSE’s on basic and complex repairs /resolution respectively.</p></li><li><p>Work as a member of local team to provide efficient service delivery to all accounts within assigned area and document all actions and submit reports/summaries according to schedule.</p></li><li><p>Enhance and maintain techn

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