Vendor Management Consultant

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description The Vendor Management Consultant in the Global Partner Management organization is responsible for managing the relationship and performance of Business Partner Outsourced contact centers by supporting account and program management, documentation, and business operations and related initiatives for Visa services, including Concierge Services, Card Benefits and Promotions in contact centers across Latin America and other regions as needed. Candidate will be responsible for supporting the business operational needs for Credit Product Offices

This position requires experience in vendor management, account management, operations support, business requirements development, project management skills and cross-functional teaming. The role will require extensive interaction across multiple cross-functional areas, such as Visa Concierge, Visa Credit Product Office, Sales/Account Management, Compliance, and Legal. This candidate will work closely with the business office/product managers and include being the liaison between vendors and product/program owner, where applicable

This includes escalation support, program administration, program expertise, research and analysis for operational issues, fraud detection and overall program operational performance from a business perspective. The position requires the ability to use prior vendor operations management, account management and program

Apply for this role on Visa’s official careers site.