Technical Support Engineer (SharePoint)

About this role

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience Advanced technical knowledge about SharePoint Server and SharePoint Online Experience of investigating complex SharePoint issues relating to administration, performance and customization. Understanding of identity and authentication/authorization with Windows Active Directory Services and Azure Active Directory Experience of web development technologies, e.g. ASP.NET, HTTP, JavaScript, HTML5, CSS, React, Angular Understanding of client/server, networking, and Internet technologies fundamentals Adequate knowledge in SQL Server Knowledge and experience with PowerShell is a plus

Apply for this role on Microsoft’s official careers site.