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Team Lead, Operations

DFS Group · Retail Operations - Stores

About this role

Team Lead Operation Support The Team Lead, Operations role inspires, leads and develops their team to deliver efficient movement and storage of product across all categories, leading processes and procedures that will yield the highest level of productivity while updating the team regularly on progress and updates for continuous improvement. The role monitors delivery schedules and provides team assignments to ensure accurate and timely processing and distribution of products to the sales floor, in addition to assisting in floor moves, action price change notifications (PCN’s), and assisting in the execution of stock takes. Location Merchandise Management •Supervises deliveries and liaises with Product Manager and Warehouse on effective co-ordination of delivery timing of stock •Supervises the acceptance and verification of incoming product for the location

Ensures that all stock is checked in accordance with DFS standards •Assists the Product Manager with effective communication with Distribution and Merchant via internal automated merchandise systems •Supervises and actions on reverse logistics as and when necessary in an accurate and efficient way • Assists to control write offs, damaged, and markdown stock and ensures that accurate documentation is completed and maintained. Assists to ensure damaged goods processing and destruction of merchandise are carried out in line with internal policies and external customs regulations •Liaises with AGMs to ensure that all aged stock are cleared within appropriate timeframes •Responsible for correct date rotation of perishable food products •Maintains the Out of Stock / Stop Selling listings and systems on a daily basis •Supervises appropriate levels of GWP’s and PWP’s being in stock for monthly promotions at all times •Maintains appropriate and efficient space management of stock rooms including accurate and clear labelling of shelves/boxes •Supervises the support teams to efficiently receive, sort, and prepare to replen

Apply for this role on DFS Group’s official careers site.

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