System Install Coordinator

About this role

Job ID: J-00338204 Introduction to the job Do you want to Lead and own the full installation of DUV systems from preparation to handover? Ensuring on-time, first-time-right, and high-quality performance within target KPIs, while working independently and in collaboration with Customer Support Stakeholders at local offices and customer sites, overseeing and supporting shift engineers working in various shift patterns and to travel up to 60% - 80% of the time? Role and responsibilities The System Install Owner drives readiness, manages risks, and leads on-site execution to achieve installation project KPIs and quality targets. They take full accountability for results: anticipating deviations, defining recovery options, and driving decisions to secure delivery and quality. Beyond each install, they ensure KPI & Quality learnings are captured and embedded to prevent repeating issues and continuously improve future installations

You’ll be working for the TWINSCAN Factory (TF), which is responsible for the production of our Deep ultraviolet (DUV) machines. As a System Install Owner you will: Prepare the installation in Veldhoven | be up to date about latest developments, chase quality issues in our factory and prepare the transfer of the system to the field. Investigate, challenge and prepare technical and logistically all deviations, ODRs, DNs

Oversee progress of installation on site | focus on Quality, Cycle time and Cost. Coordinate, report & drive progress of the installation. Develop and adjust daily plans | anticipate on progress and issues encountered - provide first action plan when possible

Drive timely and effective escalation management by challenging support parties constructively to ensure data-driven decisions while ensuring ownership, clarity, and closure of issues. Identify and address resource/help requests. Identify structural issues, capture learnings, and ensure they are shared and followed up by TWINSCAN Factory, Natural Team or identified stakeho

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