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SWP Workforce Planning - Manager

Kyndryl · CRAFZ Heredia (CRAFZ) Afz, Costa Rica

Remote Full-time Posted 4 days ago

About this role

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress

Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Senior Manager — Strategic Workforce Planning Lead This role sits within the newly established Strategic Workforce Planning function and is responsible for driving the planning process within an assigned market or region. Reporting to the Director of Strategic Workforce Planning, the Senior Manager will run the end-to-end planning cycle - from demand and supply analysis through to stakeholder engagement and plan activation - working closely with delivery heads and revenue owners to produce a workforce plan that market leadership can act on

The right candidate brings hands-on workforce planning experience in a consulting or IT services context, strong facilitation skills, and the commercial grounding to translate workforce data into decisions rather than reports. Who You Are Role Overview Senior individual contributor role responsible for designing and executing enterprise workforce planning strategies. Transforms business and revenue strategy into actionable workforce plans (hiring, skills, demand)

Part of a new strategic function, contributing to the implementation of a scalable workforce planning model. Key Responsibilities Design workforce planning frameworks (skills, roles, demand) Develop hiring, reskilling, and forecast models Partner with GTM, Practice, L&D, and TA Lead implementation of planning model Provide data-driven workforce insights Support adoption across business units Required + 12 years of Experience in Strategic Wo

Apply for this role on Kyndryl’s official careers site.

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