Staff Applications Engineer
Broadcom · USA-CA San Jose Innovation Drive, United States
Full-time Posted 4 days ago
About this role
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If you already have a Candidate Account, please Sign-In before you apply. Job Description: Broadcom’s Core Switching Group (CSG) is the industry leader in cutting-edge networking ASICs such as the Tomahawk, Trident, and Jericho families of switching and routing chips, and Thor Ultra, the industry’s first 800G AI Ethernet Network Interface Card (NIC), capable of interconnecting hundreds of thousands of XPUs to drive trillion-parameter AI workloads. Key Responsibilities We are looking for a forward-thinking Applications Engineer to join a specialized team dedicated to the future of technical support
Our mission is clear: leverage existing and emerging AI capabilities to materially increase the velocity, scalability, and productivity of our global support organization. Facilitate the use of modern AI code-assist tools to augment the customer support workflow, for example, using these tools to debug complex customer issues involving our Switch Development Kit (SDK). Enhance our customer support tools and processes with a focus on both customer-facing and internal capabilities such as customer self-service and agent assist tools
Perform LLM testing, search optimization, and prompt engineering. Lead meetings with other AEs to solicit feedback and facilitate sharing of enhanced support workflows and AI-enhanced use cases. What You Bring BS in Computer Science or Engineering with 8+ years of experience or MS with 6+ years of experience, and experience or skills in the following areas: Strong proficiency in modern programming languages (for example, C, Python, or Javascript)
Hands-on experience working with LLM APIs, prompt engineering, and an understanding of RAG architectures. Experience with Vertex AI, Dialogflow CX, and BigQuery analytics management is beneficial. Ability to analyze a complex manual process and design
Apply for this role on Broadcom’s official careers site.