Sr. Director, Retail Strategy, Analytics, Innovation

About this role

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems

For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities The Sr

Director of Retail Strategy, Analytics, and Innovation role will allow for strategy, data-driven decision making, and innovation ensuring a consistent and scalable retail vision. This role will translate insights into actionable strategies that drive growth, elevate customer experience, and accelerate continuous improvement across the retail ecosystem. • Retail Strategy & Alignment: Define and drive a unified retail strategy across Samsung Experience Stores (SES), Mobile eXperience (MX) Retail and Consumer Electronics (CE) Retail ensuring alignment and cohesion in retail operations

• Advanced Analytics & Insights: Own retail performance analytics, KPIs, and reporting to deliver actionable insights that inform decisions on assortment, staffing, customer experience, and drive accountability. • Innovation & Test-and-Learn: Lead pilots and innovation initiatives (new formats, digital tools, customer experience enhancements, AI), scaling proven concepts across channels and categories. • Continuous Improvement & Enablement: Partner with backend operations and store leadership to identify process improvements, standardize best practices, and embed a culture of data

Apply for this role on Samsung’s official careers site.