Sr Consultant, Service Experience, Noncard
Visa · Almaty, Hybrid
About this role
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world
Progress starts with you. Job Description Team Summary Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services
We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business. Position Summary This position serves as a Visa Service Experience – Senior Consultant for Product Enablement Services with a specific focus on new Solutions enabled in Visa. This is an individual contributor responsible for solving complex problems and taking a broad perspective to identify innovative solutions
This role serves to gather and document project requirements, coordinating the work of various workstreams involved in the complex project delivery while providing client consultative guidance on Visa regulations, fees, features, and functionality. Within Client Services, is the Service Experience team that supports the enablement of new Products across Consumer Payments, Platforms, Value-Added Services, Acceptance Solutions and Commercial & Money Movement Solutions. In addition to managing enterprise initiatives to deliver service excellence for our clients, Service Experience team acts as the liaison between Product and Client Services to engage early and provide input during the design and devel
Apply for this role on Visa’s official careers site.