Sr. Business Analyst, Workforce Planning (Starlink)
SpaceX · Bastrop, TX
About this role
<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.</p></div><p><strong><span data-contrast="none">SR. BUSINESS</span></strong><span data-contrast="none"> <strong>ANALYST</strong>, </span><strong><span data-contrast="none">WORKFORCE PLANNING (STARLINK) </span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">In our quest to provide high-speed broadband internet to the world, Starlink is seeking a dynamic Sr
Analyst of Workforce Management to join our Starlink Customer Support team. In this role, you will manage key components of forecasting, staffing models, and scheduling for our customer support teams (internal and external third parties). Additionally, you’ll play a critical role in using data to drive decision-making, designing dashboards, and applying statistical analysis to provide actionable insights into support demand, our team’s performance, customer demand, and operational efficiency.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none">RESPONSIBILITIES: </span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Develop staffing models that translate highly variable demand inputs into flexible and efficient staffing plans</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-
Apply for this role on SpaceX’s official careers site.