Sr. Assistant, Collections (Accounts Receivable) with German SCDMNT

About this role

Job Purpose The role is responsible for managing Accounts Receivable dispute activities, including investigation and resolution of complex invoice issues and ensuring accurate financial adjustments. It supports timely resolution, analyzes root causes, and maintains high-quality financial data. The position actively contributes to projects, drives process improvements, and supports efficient and effective service delivery within the Disputes function

Key Responsibilities Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.) Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.) Handles customer /invoice disputes in a timely, efficient and accurate manner, escalating where necessary Investigates and analyzes issues, resolves disputes and makes accounts receivable adjustments where necessary Analyzes customer behavior and prepares reports where required Defines process gaps and works on process improvements Ensures Disputes procedures are updated and completed efficiently, accurately and in a timely manner Ensures all follow up issues on Disputes are managed accordingly to the given timelines. Provides support and advice on Disputes processes where required Gathers data requested by audit teams during financial and SOX audits Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement Assists in trainings wherever required Key Stakeholders Internal: SSC Service Lines, BU Finance Teams, local Finance Business Partner External: CCEP customers, suppliers Experience required Experience in a multinational organization and/or Shared Services environment with a good business acumen A good understanding of wider Customer to Cash area processes Ability to assess a problem and escalate it to the appropriate level Good Excel skills

ERP experience desirable, preferably SAP Language

Apply for this role on Coca-Cola’s official careers site.