Sr. Account Manager PBM Service Delivery - Remote

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together. The Senior Account Manager serves as the primary liaison between OptumRx and the Health Plan team, ensuring seamless coordination of activities across multiple internal departments to deliver best-in-class service. This role is responsible for leading cross-functional collaboration with operational partners to ensure all client requirements and contractual obligations are met

Success in this position requires the ability to proactively anticipate client needs, develop strategic action plans, and drive execution with accountability. Building and maintaining strong relationships both internally and with key client stakeholders is essential to achieving high levels of client satisfaction. As a key member of the account team, the Senior Account Manager supports the Senior Director of Account Management in driving client retention, growth, and operational delivery

The role requires a high-performing individual with strong communication skills and a deep understanding of the healthcare landscape, including the broader healthcare system and government markets. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges

Primary Responsibilities: Conduct regular client action log meetings to proactively review client-specific activities, track progress against work plans, and ensure alignment on priorities, timelines, and deliverables. Execute

Apply for this role on UnitedHealth Group’s official careers site.