Specialty Pharmacy Liaison Full Time
UnitedHealth Group Β· Green Bay, Wisconsin, United States
About this role
Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide
Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together
As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system's specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks
Pharmacy Location: Located within Hospital Sisters Health System (HSHS) in Green Bay, WI Schedule: Monday through Friday, either 8AM-4:30PM or 8:30AM-5:00PM Primary Responsibilities: Explain the benefits of specialty pharmacy services to patients and support their participation in the program Assist with enrolling patients into the specialty pharmacy program Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications Coordinate with pharmacy team members to support accurate and timely processing of patient orders Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries Route clinical questions to the appropriate clinician as needed You'll be rewarded and recognized for your performance in an environment that will challenge you a
Apply for this role on UnitedHealth Groupβs official careers site.