Specialist Adoption Architect

About this role

Red Hat’s Technology Sales & Adoption team seeks a highly energised and self-motivated technical expert to reduce the time to value and optimise customer outcomes, enabling customer adoption of Red Hat products and technologies. Leveraging an engagement-based delivery model, you will work with customers adopting Red Hat platforms, including OpenShift [running on-prem or cloud hyperscalers] and Ansible. You will assist customers with integrating Red Hat products in their enterprise IT environments, supporting the migration of application workloads, and collaborating across functions to identify and overcome technical and organisational blockers to adoption

Primary Job Responsibilities: Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products. Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices. Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources

Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption. Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

Required Skills: Ability to lead and deliver consultative type customer-facing engagements Extensive experience working in enterprise software and Software-as-a-Service (SaaS) from a development, engineering, support or Quality Assurance (QA) perspective Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience) Deep expertise in application migration and development in container platforms. Deep experience building and deploying applications using modern CI/CD pipelines and DevOps practices. Experience with Kube

Apply for this role on Red Hat’s official careers site.