SERVICE DELIVERY EXECUTIVE (M/W/D)
Philip Morris International · Munich, Standard, Germany
Remote Full-time Posted 4 days ago
About this role
<p>- Full-time in Munich as soon as possible -</p><p>Become part of a revolutionary change! We've decided to do something incredible. We're transforming our business towards a smoke-free future, and it's not just about establishing a strong brand - the special attraction is building something new, innovative, unprecedented.</p><p>WE OFFER YOU:</p><ul><li>Employees are our top priority. Within the framework of a coordinated development plan, it is our goal to promote and advance you in the best possible way - always with a view to your individual situation.</li><li>Flexible working hours and home office options (remote/office split 60/40) are an integral part of our everyday work, and we will provide you with the best possible, modern, and comprehensive equipment.</li><li>Of course, we expect a high level of motivation, commitment, and dedication - but it goes without saying that we pay above-average and fair salaries - regardless of gender
We are one of the first international companies to be Equal Salary certified and we consistently implement this.</li><li>We support you even before your official start with a relocation to us in Munich and also offer you a number of different corporate benefits</li></ul><p> </p><p>YOUR ACCOUNTABILITIES:</p><ul type="disc"><li><strong>Run day‑to‑day service delivery</strong> across Germany & Austria: inbound (factory → market), warehousing, and secondary distribution to B2B/B2C customers—targeting <strong>OTIF, on‑shelf availability, inventory accuracy, and cost‑to‑serve</strong>.</li><li><strong>3PLs/Logistics Service Providers</strong>: lead weekly performance reviews, track SLAs, manage escalations/root causes, and agree corrective actions and continuous improvements.</li><li><strong>Warehouse & inventory control</strong>: support cycle counts and stock integrity, Organize value‑added services (e.g., promo kitting), and secure safe, compliant operations.</li><li><strong>Transport & exceptions</strong>: plan/sequence flows, mon
Apply for this role on Philip Morris International’s official careers site.