Service Advisor (Denza)

About this role

Company : Sime Darby Beyond Auto Sdn. Bhd. Responsibilities Receive and assist customers with planned appointments and/or walk ins

Carry out a thorough check of the vehicle & identify all possible upselling. Establish an agreed fixed time of completion of the work to be carried out. Maintain an accurate record of all work checked in for the day to be followed up on including carry forward vehicles

Ensure all customers are kept well informed of the progress of their vehicles. Ensure that all additional upselling is communicated to the customers to obtain authorization where necessary. Communicate a new/updated agreed time of completion if necessary due to additional work authorized or parts ordered

Carry out a daily analysis and update of all WIP open under your name. Communicate necessary information to the person in charge in order to schedule an appointment for all vehicles to return where parts on order have arrived. Requirements Candidate must possess at least a Higher Secondary or Diploma in Engineering (Mechanical) or equivalent

At least 2 years of working experience in the related field is required for this position. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance

Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Apply for this role on Sime Darby’s official careers site.