Senior Technical Account Manager（Indonesia）

About this role

Business Unit Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses

What the Role Entails 1. Delivery: Responsible for end-to-end delivery of Private Cloud (such as Cloud Computing, Storage, Network, Database, Container, Middleware, AI, etc.), including Delivery Solution Design, Software Deployment, and Acceptance Testing, to ensure project success and customer satisfaction. 2

After-Sales: Responsible for Private Cloud Operation and Maintenance support, including System Monitoring, Fault Handling, Drill Testing, and software support during Customer Major Events, to ensure stable and secure operation of the Private Cloud. 3. Customer Relationship Maintenance: Regular customer visits and requirements collection, provide professional technical service solutions

4. Industry Insight: Understanding industry best practices and combining them with the habits of overseas customers, to foresight and design low-cost, high-quality, intelligent technical service. 5

Cross-Team Collaboration: Understand customer needs and collaborate with product team to keep products competitive. Provide technical support for Pre-sales team. Who We Look For 1

Bachelor's degree or above in Computer Science, Information Technology, Communication Engineering or related majors. 2. More than 3 years of relevant experience in Software Delivery/After-Sales of cloud computing or virtualization platforms; experience/certifications related to Alibaba, Huawei, VMware, Oracle, OpenStack, etc

are preferred. 3. Familiar with Lin

Apply for this role on Tencent’s official careers site.