Senior Staff, Quality Engineer

About this role

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture

We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career

THE ROLE: Reporting to the Regional Adaptive Embedded Group Director, this customer quality engineering role will support customer quality engagements across several AMD markets for board and component products. THE PERSON: We are looking for a strong communicator who can work with new product introduction support, manage quality perception, and manage customer issues. KEY RESPONSIBILITIES: New product introduction support

Support marketing messaging related new product release for components & boards. Remove customer qualification barriers to new product sales including characterization, testing, reliability, and environmental. Work with support, design, product, and test engineering to drive customer 8D resolution and preventive action

Manage quality perception with sales, factory, and key customers. Understand emerging customer quality, use profiles, and environmental requirements. Shape & improve customer quality scorecard results

Plan and manage customer technology assessments, audits, and visits. Drive customer issue handling Work closely with sales FAE’s & technical support to diagnose application issues & other customer problems. Resolve customer issues to root cause, corrective and preventive actions

Ensure smooth internal factory hand

Apply for this role on AMD’s official careers site.