Senior Solution Architect - EdgeOne

About this role

Business Unit Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses

What the Role Entails Our Solution Architects are key contributors to Tencent’s success on identifying business opportunities leveraging our products in question, presenting solutions and demonstrating value to meet customer needs, leading POC projects, implementation, and various initiatives that drive both customer satisfaction and product efficiency. As a Senior Product Specialist, you will be responsible for: Driving Tencent Cloud products adoption, identifying customer needs and presenting product specific solutions in various business opportunities Guiding, training, and enabling the internal business teams and external partners on Tencent Cloud products knowledge and best practices leveraging relevant products in various customer solutions Tracking, monitoring, and leading the team efforts to resolve customer issues reported while using Tencent Cloud security and performance products. Working with global team members on international customer initiatives and projects, interacting effectively with stakeholders in your time zone and/or locations closer to your workplace

Planning and organizing programs at the organization level, across multiple technical teams coordinating resources from different geo locations, in order to improve the efficiency and effectiveness of Tencent Cloud services. Creating clarity in requirements, build relationships with partner teams, embrace agility, design features to drive business obj

Apply for this role on Tencent’s official careers site.