Senior Manager - Observability

About this role

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a seasoned Senior Manager – Observability to lead the strategy, transformation, and enterprise adoption of observability and AIOps capabilities

This role will oversee multiple teams and platforms, driving innovation, operational excellence, and measurable business impact. Key Responsibilities Observability Strategy & Transformation: Define and own enterprise observability roadmap aligned with IT and business goals AIOps Leadership: Drive predictive operations using AIOps platforms such as BigPanda and ServiceNow Platform Ownership: Oversee platforms like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes SRE Enablement: Drive adoption of SLIs, SLOs, error budgets, and reliability engineering practices Automation: Scale automation using Python, PowerShell, and orchestration tools Incident Excellence: Improve MTTR, MTTD through strong incident and problem management practices People Leadership: Build and scale high-performing teams including managers and leads Stakeholder Engagement: Partner with senior leaders and provide executive reporting Required Skills & Qualifications 15+ years of experience in IT infrastructure, operations, or observability 5+ years of leadership experience including managing managers Experience with Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes Experience with AIOps tools such as BigPanda, ServiceNow AIOps Strong understanding of SRE principles Proficiency in Python and PowerShell Strong ITIL knowledge Excellent collaborator and communication skills About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all

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