Senior Manager, Network Operations - Debit Processing Systems
Visa · Ashburn, Fully Onsite, United States
About this role
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world
Progress starts with you. Job Description If you think you could support Visa as a Sr. Manager, VOCC VAS DPS Forward, we want to hear from you – together, let’s make Visa a great place to work
What’s it all about? The Sr. Manager, VOCC VAS DPS Forward leads a 24x7 first‑level operations team responsible for the real‑time monitoring, support, and restoration of debit transaction processing across Visa’s platforms. This role ensures rapid incident resolution, clear client communication, and strong escalation discipline to maintain the highest levels of service availability and meet critical funding and settlement commitments
This leader is expected to bring not only deep operational expertise but also a forward‑looking mindset centered on AI, automation, and operational modernization. The Sr. Manager will drive the adoption of intelligent monitoring, automated recovery workflows, and data-driven insights to reduce manual toil, prevent incidents, and improve response quality and speed
Success in this role requires exceptional leadership, technical proficiency, and a strong command of ITIL practices. The ideal candidate can build and motivate a high‑performing, always‑on operations team while also championing automation initiatives that elevate stability, efficiency, and precision. The Sr
Manager is accountable for meeting service‑level expectations, achieving availability targets above 99.999%, and delivering best‑in‑class
Apply for this role on Visa’s official careers site.