Senior Director, Cloud Platform & Reliability Engineering

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description Role Summary: We are seeking a Senior Director to lead our cloud platform and reliability engineering strategy and execution. This role is accountable for building and operating a secure, scalable, and highly reliable cloud environment that enables engineering teams to deliver products faster and more safely

This is a senior leadership position requiring deep cloud expertise, strong operational discipline, and the ability to influence across technology, security, and business teams. Key Responsibilities: Define and lead the cloud platform strategy, including infrastructure, reliability, scalability, and cost optimization. Drive run cost optimization strategy across infrastructure, platforms, and shared services, ensuring cost efficiency without compromising reliability, security, or release velocity

Demonstrated experience operating and evolving large‑scale cloud environments, with measurable scope such. Proven ownership of 24x7 production operations with strict SLOs/SLAs, including availability, latency, error rates, and recovery objectives (RTO/RPO). Experience managing complex operational concerns at scale, including: Capacity planning and performance management Incident response for high‑severity, customer‑impacting events Change management and release safety at scale Vendor and third‑party service dependencies Build, lead, and mentor high‑performing engineering teams across p

Apply for this role on Visa’s official careers site.