Senior Brand & Consumer Advisor with German(full time OR part time)

About this role

<p style="text-align:left"><b>Job Location</b></p>BUCHAREST OFFICE<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description</b></p><p><b><span>Ready to shape consumer experiences for some of the world’s most iconic brands?</span></b></p><p></p><p><span>Join P&G and represent leading consumer goods brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene® for the German market. </span></p><p><span>If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!</span></p><p><span> </span></p><p><b><span>What You’ll Do</span></b></p><ul><li><p><b><span>Engage & Listen:</span></b><span> Understand consumer concerns with empathy and professionalism.</span></p></li><li><p><b><span>Resolve Issues:</span></b><span> Manage complaints efficiently, collaborating with team leaders for timely solutions.</span></p></li><li><p><b><span>Document & Improve:</span></b><span> Keep accurate records and suggest process improvements to enhance the consumer journey.</span></p></li><li><p><b><span>Follow Through:</span></b><span> Ensure cases are resolved and consumers stay informed.</span></p></li><li><p><b><span>Learn & Grow:</span></b><span> Participate in training sessions and support onboarding of new team members.</span></p></li><li><p><b><span>Feedback Implementation:</span></b><span> Suggest improvements to enhance consumer care services and streamline processes, drawing from previous experience in process optimization.</span></p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Qualifications</b></p><p><u>Availability required:</u></p><ul><li><p>8h/day for full-time roles</p></li><li><p>Minimum 4h/day for part-time roles (in the first 2 months you will have to attend full- time training, then will become part time)- language bonus prorated</p></li></ul><p></p><ul><li><p><span>Excellent verbal and written communication skills in <b>English & German</b> are required</span>

Apply for this role on Procter & Gamble’s official careers site.