Schedule Specialist

About this role

Explore opportunities with Elite Home Health, a part of LH C Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here

Join us and embrace a culture of Caring. Connecting. Growing together

As a Patient Scheduler, you'll be the backbone of our administrative team, supporting the Admin, Director of Nursing (DON), and Office Manager with essential clerical and computer-related tasks. You'll keep things running smoothly by handling filing, shredding, data entry, and processing workflow tasks with precision and efficiency. Your role is crucial in ensuring our office operates seamlessly

Primary Responsibilities: The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits

Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Qualifications - External Required Qualifications: Computer skills, clerical-business machine skills, telephone communication skills, and be able to type General clerical skills and organizational skills Preferred Qualifications: Able to work independently and as a team m

Apply for this role on UnitedHealth Group’s official careers site.