SAP MM / BPO Functional Analyst – AMS
Kyndryl · KMX51582 Mexico Puerta Polanco (KMX51582), Mexico
About this role
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress
Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role 1) Incident and Request Management (AMS) Analyze and resolve functional incidents in SAP MM, related to: Purchasing and procurement (PR/PO) Material and vendor master data Inventory management Goods receipts, valuation, and logistics movements Handle functional requests and minor enhancements aligned with P2P business processes. Monitor and validate data flows between SAP MM and external systems using IDocs/EDI, RFC, OData/APIs (SAP PO/CPI middleware desirable), ensuring data consistency and quality
Manage tickets according to priority, impact, and SLAs, maintaining clear communication with business users, BPOs, and technical teams. 2) Functional Analysis and Process Management (BPO Focus) Act as the functional reference for the Procure‑to‑Pay process, ensuring SAP MM configuration and operations are aligned with business‑defined processes. Review and validate SAP MM functional configurations, including: Calculation schemas Account determination Movement types Account assignment categories and purchasing documents Validate P2P process flow integrity, including FI/CO integration (account postings, taxes, financial postings)
Analyze functional impacts of changes or incidents from an end‑to‑end process perspective, identifying root causes and operational risks. Document findings, deviations, process decisions, and applied solutions, ensuring traceability and operational control. 3) Technical and Business Coordination within the SAP Ecosy
Apply for this role on Kyndryl’s official careers site.