SAP Marketing / CX Consultant
Kyndryl · INMANBP Bangalore (INMANBP) Manyatha, India
About this role
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress
Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role A SAP Marketing / CX Consultant is expected to provide oversight of SAP Commerce & CX platforms, focusing on eCommerce and customer journeys, while implementing and supporting solutions for personalization and digital customer experience. Manage integrations between SAP CX/Marketing and core ERP modules such as FICO and SD, and support GRC (Governance, Risk, and Compliance) technical configurations as required
Additionally, provide expert-level troubleshooting for web-based SAP interfaces and external platform connections. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it
However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others
Required Skills and Experience 5+ years of experience in processes for SAP Marketing Cloud and Commerce Cloud (CX). Understanding of customer journey mapping and eCommerce business
Apply for this role on Kyndryl’s official careers site.