About this role
Retail Manager Italy Published on 05.20.2026 TAG Heuer Retail Reference: TAGH02289 Add to favorites Open Share Place of employment : Milan, Italy Contrat type : Permanent Job Required experience : Minimum 5 years Work mode : Full Time Apply POSITION JOB RESPONSIBILITIES PROFILE ADDITIONAL INFORMATION Position Join TAG Heuer, where heritage meets innovation. Since 1860, TAG Heuer has fused Swiss avant-garde watchmaking with the high stakes of sport. Passion, bold design, and technical mastery bring our craftsmanship to life
Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to winโevery day. Together, we shape the future of watchmaking and take on new challenges. Are you ready to make a difference with us? YOUR MISSION As a Retail Manager, you will play a key role in developing our direct and indirect retail network in Italy (3 FSS, 1 FAO e 2 FRS), driving its profitability, enhancing the consumer experience in store and empowering the retail teams
Based in Milan, you will thrive in a stimulating environment where innovation and excellence go hand in hand with team spirit and creativity. You will report to the Country General Manager. Job responsibilities Retail Performance In collaboration with the regional and HQ teams, coordinate specific retail strategies and action plans to improve business performance in own and franchise boutiques network Analyze and monitor the retail performance KPIs (e.g
conversion rate, recruitment rate, repurchase rate, VIC share, appointments WOB, NPS, etc.) and productivity of boutiques, identify recommendations and support on implementing any defined actions Consolidate all various retail performance KPIs data and identify actions to improve business performance Suggest tactical incentive and programs to drive retail performance and business Retail Operations Excellence Drive and improve Retail Operations Excellence by maximizing the retail operational
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