Quality Ops Engineer 4

About this role

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If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description - Customer Quality Role (AI XPU Semiconductor Products) Ensures that high quality products are designed and manufactured by Broadcom, in conformance with industry and internal corporate standards/regulations. The individual would liaison/drive issue resolution between customers/distributors/authorities and Broadcom’s quality, manufacturing and design teams

Job Responsibilities: Identifies and resolves issues using traditional and non-traditional techniques and processes (8D, CAPA, 6Sigma, etc...) Actively support and participate in qualification activity of products. Assist Quality Manager in establishing, implementing and maintaining the quality management system. This involves managing CM Quality, ensuring effectiveness of Outgoing Quality gates at CM sites, reliability monitoring and in process quality gates

Coordinates resolution of customer quality issues through Corrective Action Request (CAR) process. Advises severity of problems and initiates product recalls upon approval from management. Write, analyze and close CAR for all customer complaints, returns and disposition customer RMA material

Drive internal groups and CM’s to ensure lower customer DPPM and other metrics as defined internally and/or customer. Actively engage/manage suppliers to drive zero defects/continuous improvement. Manage and participate in supplier on-site audit programs

Regular direct customer interface on quality issues, improvement initiatives and alignment of customer requirements. Application of statistical tools and quality tools to drive problem solving and decision making. Job Requirements: Candidate must possess at least a Bachelor's Degree of Engineering (Electrical or Electronics) or Material Science background

Minimu

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