Project Lead
ASML · Projects, Programs and Change
On-site Posted 5 days ago
About this role
Job ID: J-00327485 Introduction to the job This role combines routine responsibilities in Customer Service (CS) product service cost management and capacity planning with project management activities as an individual contributor. The position plays a key role in analyzing product service cost and business capacity planning, improving operational processes, and delivering projects that support operational excellence within the CS organization. Role and responsibilities CS Product Service Cost Management Maintain and update CS cost datasets on a daily basis
Analyze cost data based on key drivers such as labor, parts, and other factors. Prepare cost performance analysis reports. Provide actionable cost insights to key stakeholders to support operational improvements
Respond promptly and accurately to cost‑related inquiries from local and global stakeholders. CS Capacity Planning Analyze CS business demand and perform capacity planning activities. Calculate and plan the headcount (HC) budget
Propose and align headcount allocation with key stakeholders. Communicate with senior management using logical, data‑driven insights and clear storytelling. Improve planning processes and procedures in collaboration with local and global partners
Project Management Manage mono‑disciplinary stand‑alone projects or lead sub‑projects. Coordinate short‑term to mid‑term project or change implementation within established organizational procedures and standards. Deliver projects related to service cost reduction, business planning improvement, efficiency improvement, or continuous process enhancement
Evaluate project feasibility, define the project management plan, develop implementation plans, and execute them with high‑quality deliverables. Apply industry‑standard project management practices and provide leadership to others involved in the project. Education and experience Bachelor's degree or above, with a Master's degree preferred
Majors in engineering, finance, management, or
Apply for this role on ASML’s official careers site.