Per Diem Associate Patient Care Coordinator

About this role

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation

Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting

Growing together . This position is per diem. Employees are required to work 2 shifts per pay period

Our offices are located at 240 Maple Ave. Mukwonago, WI, N16W24131 Riverwood Dr, Waukesha, WI, and 791 Summit Ave., Oconomowoc, WI We offer 6-8 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment

Primary Responsibilities: Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information Demonstrates technical knowledge and competence in departmental procedures Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to e

Apply for this role on UnitedHealth Group’s official careers site.