Patient Care Coordinator

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together. The Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones. Schedule: Monday - Friday, 8am - 5pm Location: 6321 S Redwood Rd

STE 201 SLC UT and at least once a week travel to the other local clinic Primary Responsibilities: Provide exceptional service to all customers Greet patients as they arrive and manage wait time Process walk-in patients and visitors Manages day to day operations for activities and programs within the community center space Answers phones and schedules appointments as necessary, verifying correct visit type and primary care provider Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages and create and manage tasks as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Work with back-office staff to ensure smooth patient flow Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary Assist co-workers and team members with duties when request

Apply for this role on UnitedHealth Group’s official careers site.