Patient Access Specialist

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting

Growing together. The Patient Access Specialist is responsible for the smooth operation and flow of patients within the registration area. This includes greeting patients, providing information, answering phones, registering patients and entering exam orders as required

They are also responsible for obtaining all demographics, insurance information, appropriate codes, and authorizations from patients (or their representatives) and physicians in a courteous and efficient manner for billing. Other duties pertinent to optimal patient experience, patient flow, and efficient staff utilization are also expected. Schedule: 25-30 hours/week, primarily Saturday and Sunday with occasional weekday coverage from 7:00am - 7:00pm Schedule is subject to change based on business needs

Location: 4747 Arapahoe Ave., Boulder, CO 80303 Primary Responsibilities: Interview patient to obtain demographic, billing, and insurance information and complete all registration steps Locate and process provider requisitions Determine insurance eligibility Determine patient payment and collect payment on insured and self-pay accounts Obtain signatures for necessary paperwork including, but not limited to, financial agreements and medical release, etc. Demonstrate thorough knowledge of EMTALA regulations Problem solves account registration issues when working reports and/or patient concerns Prioritize work according to department

Apply for this role on UnitedHealth Group’s official careers site.