Part Time Patient Check-In Representative

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together. Under general supervision of the Supervisor or Regional Manager of Central Check-In Operations, the Part-Time Patient Check-In Representative professionally greets and performs any necessary health screening for all patients entering the practice for medical appointments. Verifies patient demographics and insurance information, making any necessary changes in the Practice Management System

May obtain and enter appropriate referral information. Ensures all patients have completed and signed all forms as needed. Completes appointment check-in to inform clinical unit of patient's arrival

Collects expected payments for visit and outstanding balances. Location: 36 Shops at 5 Way, Plymouth, MA Department: Patient Financial Services Schedule: This is a Part Time role; will only be working every other weekend, Saturday and Sunday 8:30am - 5pm May have to float to other local practices in the area if needed to provide coverage. Primary Responsibilities: Completes check-in process including general health screening procedures to notify clinical unit patients who have arrived and directs patients according to service line customer service standards Identify patients with incomplete registrations and may update info; calls Central Registration Office or scans insurance card as needed for follow up by Central Registration Ensure patients are registered with the correct accounts

Verifies and updates dem

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