Omni Service Executive (Contractor)
LVMH · TP03270, Louis Vuitton
Posted 4 days ago
About this role
Omni Service Executive (Contractor) Published on 04.10.2026 Louis Vuitton Reference: TP03270 Add to favorites Open Share Place of employment : Chinese Mainland Contrat type : 办公室职位 Work mode : 全职 Salary : To be negotiated Apply POSITION Position Job Purpose Oversee & monitor all Lifestyle platforms (reviews + online map platforms), handle Omni operational support, manage feedback & cross-team communication to ensure stable omni-service delivery. Key Responsibilities Monitor all Lifestyle platforms, customer reviews & online map platforms; track issues & ensure resolution. Support daily omni operations, respond to store requests, handle customer & store feedback
Liaise with retail stakeholders & internal teams; drive issue solving & service alignment. Maintain platform information accuracy; summarize cases for service improvement. Analyze business performance and implement improvement plans
Profile Bachelor’s degree; E-commerce/Business/Marketing preferred 2–5 years retail/omni-channel/customer service experience (luxury/ FMCG preferred) Proficient in SQL, Excel, Tableau/Power BI. Proficient in English & Mandarin Strong communication, coordination & feedback handling skills Detail-oriented, proactive, quick learner; Excel literate LOUIS VUITTON MAISON Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock
Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. Learn more Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture
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Apply for this role on LVMH’s official careers site.